![]() After completing this training, you’ll be eligible to take the Microsoft Dynamics 365 Fundamentals (CRM) certification exam at no cost. You’ll explore how these facets work together to connect customer data, streamline business processes, and help you better manage your client relationships. Join us for this free virtual training event to learn more about the essentials of CRM sales, service, and marketing. Learn about the customer relationship management (CRM) capabilities of Dynamics 365 at Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM). Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM) Drive better experiences for employees and customers alike as you uncover new efficiencies of scale, discover smarter connections, and utilize built-in intelligence for deeper insights into your business. ![]() ![]() With these tools, creating a comprehensive business platform that goes beyond customer relationship management (CRM) and enterprise resource planning (ERP) has never been easier. These free training events showcase how Dynamics 365 can help you enable efficiencies that spur innovation and support personalized experiences across the customer journey. Get the skills you need to help your organization sell, service, and deliver on the customer expectations of tomorrow at Microsoft Dynamics 365 Virtual Training Days.
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